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The next generation
in smart visitor experience

Every day, thousands of people visit your city, zoo, museum or hotel to experience something you have worked hard to curate. This has been a laborious, analog and often decentralized process, until now.

Cognitive, Immersive, Location-Aware

Opportunity

Tripbru offers an extraordinary opportunity to create a unique and captivating visitor experience. Tripbru can be fully customized to offer a more perceptive and natural user interface that combines location awareness, media-rich content and cutting-edge AI technology. It will give you the power to build a dynamic and interactive environment that will engage your visitors in a way they have not experienced anywhere else. Tripbru is a highly customisable platform which combines IBM cognitive technology, location awareness, e-commerce, augmented reality, rich multimedia and machine learning powered by IBM, to give you unprecedented control and insight into your visitors’ experiences.

Are you ready to be amazed?

Digital tourism platform

Tripbru is a platform as a service, embracing public-private-partnership cooperative agreements, collaborative content management, third-party developers with API support, extensibility and more, that is continuously updated, keeping you at the forefront of digital tourism innovation.

How does it work?

When your guests download the Tripbru app, they are gaining access to an experience which is fully customised by you, for your destination.
  • Easily search for information
  • Ask questions and advice in their own language
  • Interact with specific locations and sites through rich media and augmented reality
  • Give feedback and complete surveys
  • Overcome cultural, language and mobility barriers
  • Gain more out of every moment they spend with you
  • Make purchases

Analytics

In today’s world, great data is the cornerstone of great business and few datastreams can match the rich, multidimensional analytics provided by Tripbru. Tripbru is constantly recording anonymised information about each guest, such as their location, mood, spending, interactions…. This has numerous applications, such as:

Identify systemic problems

Poor signposting towards facilities.

Detect Opportunities

Find the best place to position vending machines

Profile visitors

Find out how different kinds of visitors experience different sites and activities.

Create Heat maps

Visualise how people move through or dwell in various areas.

User Experience

Interactive Kiosks
Need to expand Tripbru’s functionality at a particular site? No problem. Tripbru is configured to interact with touch-screen kiosks which can be used to deliver content, trigger services or even perform tasks such as dispensing sun-cream or making reservations.
Push Notifications
Tripbru sends users push notifications with useful information, content and offers which can be triggered by location, mood, time of day or any number of other conditions, ensuring a real-time, rewarding experience.
Smart Assistant
With constant access to IBM’s Watson, Tripbru can act as a handheld assistant that is able to understand and respond to natural language questions that can be typed or spoken.
Interactive Map
Tripbru’s interactive map features mean that visitors can easily and conveniently pre-explore a site, get real-time information, and make the best decisions about what they want to see and do – leaving no stone unturned.

Features

AI Technology and Beacons
Why riffle through pamphlets for information about the Mona Lisa, when you can simply point your phone at her, ask her yourself and receive an instant curated IBM Watson reply.
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Safety
Tripbru knows where your guests are, what they’re doing and how they’re feeling. This gives you the ability to flag and keep track of potentially dangerous situations when your guests are somewhere unsafe or are acting strangely.
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Gamification
Few things cut across cultural and age barriers more than play. With Tripbru’s suite of location and multi-media features, you can turn any ordinary experience into an engaging game played for fun, points or prizes. Turn a sightseeing tour into a treasure hunt, or a museum visit into a fun popquiz that lets you compete against your friends.
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Inclusivity
Tripbru empowers your guests to overcome language barriers, aural and visual disabilities or help them find access points for wheelchairs. It can also recommend experiences based on a user’s personal needs and abilities, making the environment you curate much friendlier and inclusive for all your guests.
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Immersive experience
Tripbru’s augmented reality features create incredible opportunities to make every visitor experience more immersive through rich, location-activated media.
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Control
Thanks to its real-time location and mood-detecting features, Tripbru gives you timely information about where your guests are and how they’re behaving, enabling you to make suggestions in real time to direct crowd-flow efficiently around your destination – reducing visitor frustration and bottlenecks.
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Differentiation
Over time, as technology and hospitality standards improve, people will come to expect more from their visit. But until that time, the advantage will lie with early adopters while the rest of the world catches up. Tripbru could be the next big draw for your destination.
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Responsiveness
Your visitors’ mood can be detected and monitored in real time, by IBM’s Watson, which constantly runs in the background. Tripbru gives you unprecedented insight into whether they’re having a good time or not. – Even if they haven’t given you that feedback themselves. This allows for immediate corrective measures and long term refinement of your system. Next time your guests experience an unfortunate delay or unforeseen issue, you can defuse the situation immediately by offering them a free coffee through Tripbru, and apologising in real time for the inconvenience.
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eCommerce
Tripbru facilitates easy, in-app purchases which can be triggered when you choose, based on time of day, your guests’ physical location, how they feel or what they’re doing. For example, if Tripbru detects that a guest has an active lifestyle, they could be automatically offered deals on active-sports excursions; if they are tired, you could offer a deal on a spa day; if it’s lunchtime, recommend some local food outlets in the area based on TripAdvisor reviews.
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Case Studies

Major museums and cultural institutions are leveraging Tripbru's services. Find out how they're improving the visitor experience at their venues.
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Pricing Calculator
Input Points of Interest

A location which has specific user rights and analytics such as a Museum, Zoo, possibly a Restaurant, a Town, or small city. The point of interest structure is hierarchical.

Number of Zones

The numbers of zones in all of the points of interests. Example: A room in a museum would be a zone; A street in a city would be a zone.

Monthly Unique Visitors

The number of unique visitors in a period of one month across all points of interests.

Results

One time Setup Fee:

Configuration ($20k)
$20,000.00
POI Setup ($5k per POI)
$20,000.00
Total Setup Fee:
$20,000.00

Monthly Fee:

TripBru Platform License: ($1k)
$1,000.00
POI Usage ($200)
$200.00
Zone Usage ($10)
$10.00
Visitor Usage (10c)
$ .10
Total Monthly Fee:
$20,000.00

Average monthly cost per unique visitor: $0.93

Would you like more information?